OPEN PLAY SESSION TICKETS
Guarantee entry and choose your play session time.
Ball Factory lowered capacity will allow for social distancing among our patrons. While you may walk-in without a reservation, if we are at capacity, you will be turned away. It is highly advised that all customers purchase their 2.5 hours Open Play session ahead of time to guarantee admission. We also encourage all customers to fill out our new waiver prior to their visit.
Adults and children 3 years and older, must wear a face covering at all times – excluding when actively eating, drinking at the table. Children 2 and under are not required to wear a face mask.
Guests not adhering to the face-covering mandate will be asked to leave.
All adults and children MUST complete our waiver either online or when they arrive.
On very busy days, attendance at Ball Factory may exceed our limited capacity. If this occurs, for the health and safety of all, staff will not allow any new customers to enter until attendance drops. We encourage our guests to make reservations online. Check our temporary hours HERE.
Open Play Session is not intended for birthday parties. No outside food, cake, decorations, or presents may be brought in during a Open Play Sessions. Please check our birthday party offers HERE