OPEN PLAY  SESSION TICKETS

Guarantee entry and choose your play session time.

Ball Factory lowered capacity will allow for social distancing among our patrons.  While you may walk-in without a reservation, if we are at capacity, you will be turned away. It is highly advised that all customers purchase their 2.5 hours Open Play session ahead of time to guarantee admission.  We also encourage all customers to fill out our new waiver prior to their visit.

MON-FRI

2.5 HRS PLAY SESSION

  • Admission to the play area is good for one 2.5 hour session.

  • Must reserve playtime to guarantee admission

  • Parent/caregiver must remain on the premises at Ball Factory.

  • NEW 2021 WAIVER required for entry

  • Play Session Ticket is valid for ONE Child (1 year - 12years) & ONE Adult (13+ years).

  • ADDITIONAL CHILD TICKETS are valid for ONE Child (1 year – 12 years).

  • ADDITIONAL ADULT TICKETS are valid for ONE Adult (13+ years).

  • CARRIED SIBLINGS (1 & under) FREE

  • Don't forget! Socks must be worn at all times and no food or drink can be brought into the play areas.

SAT-SUN

2.5 HRS PLAY SESSION

  • Admission to the play area is good for one 2.5 hour session.

  • Must reserve playtime to guarantee admission

  • Parent/caregiver must remain on the premises at Ball Factory.

  • NEW 2021 WAIVER required for entry

  • Play Session Ticket is valid for ONE Child (1 year - 12years) & ONE Adult (13+ years).

  • ADDITIONAL CHILD TICKETS are valid for ONE Child (1 year – 12 years).

  • ADDITIONAL ADULT TICKETS are valid for ONE Adult (13+ years).

  • Don't forget! Socks must be worn at all times and no food or drink can be brought into the play areas.

ANY DAY

BASED ON VOUCHER / PASS PAID FOR

  • Play sessions are 2.5 hours long.

  • Must reserve playtime according to the option purchased to guarantee admission

  • Present punch card or voucher number at check-in for redemption.

  • Play Pass reservations are held for 30 minutes past the scheduled arrival time

  • Admission not guaranteed beyond 30 minutes past scheduled arrival time

  • If a date or time is unavailable, it is sold out

  • Parent/caregiver must remain on the premises at Ball Factory.

  • NEW 2021 WAIVER required for entry

  • Additional children and adults need a separate reservation

  • If special circumstances arise, please contact us and we will do our best to accommodate you.

  • Don't forget! Socks must be worn at all times and no food or drink can be brought into the play areas.

MASKS

Adults and children 3 years and older, must wear a face covering at all times – excluding when actively eating, drinking at the table.  Children 2 and under are not required to wear a face mask.

Guests not adhering to the face-covering mandate will be asked to leave.

All adults and children MUST complete our waiver either online or when they arrive. 

WALK-INS

On very busy days, attendance at Ball Factory may exceed our limited capacity. If this occurs, for the health and safety of all, staff will not allow any new customers to enter until attendance drops. We encourage our guests to make reservations online. Check our temporary hours HERE.

BIRTHDAY PARTIES

Open Play Session is not intended for birthday parties.  No outside food, cake, decorations, or presents may be brought in during a Open Play Sessions. Please check our birthday party offers HERE

BALL FACTORY 

ABOUT US

HOURS

MONDAY:            OPEN    reservations encouraged

TUESDAY:           OPEN    reservations encouraged

WEDNESDAY:     CLOSED

THURSDAY:        OPEN    reservations encouraged

FRIDAY:               OPEN    reservations encouraged

SATURDAY:         OPEN    reservations encouraged

SUNDAY:             OPEN    reservations encouraged

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NAPERVILLE, IL 630.640.2020.        |.         MOUNT PROSPECT, IL 224.244.9580

BALL FACTORY®, FIRST KID IN GETS IN FREE ™ , WHERE ADULTS CAN PLAY WITH KIDS ™ are trademarks of Ball Factory, LLC. © 2013-2021 Ball Factory. All rights reserved.